SUCO Technologies

Contact Centre

“We convey the excellent computerized pictures using the most guessed, tagged and creative picture handling strategies.” Regardless of what business you are in, pictures are needed in various surfaces and shades to run your promoting advertisement, efforts, advertisements, and sites.   

Customer Support at its best

We can expertly deal with your organization’s calls, web-based media inbound and outbound traffic, messages, and visits.        

 We will in general improve and uphold team execution immediately. Our intricate yet effective programming takes only minutes to take command over your client service channels from a simple to-utilize online interface. You will be entitled to enjoy all the highlights of an enterprise arrangement, call recording, incorporating transfer of live call, call lining, and much more, at an incredibly reasonable offer. We offer hassle free service.

B2C Management

In B2C management, our managers utilize internal BI to gather and analyze the customer information. B2C focuses on giving a good user experience. For B2C managers, better revenue and a good decision-making process open up. The customers for B2C companies are more in comparison to B2B.

50+

Happy Customers

200+

Experts

5+

Services

Inbound Customer Support 

This will provide effective communication through telephone-based customer assistance service. Our team will monitor the Inbound Customer support for resolving issues.

50+

Happy Customers

200+

Experts

5+

Services

Outbound Customer support

Outbound customer service gives several benefits. Your productivity will be improved to a great extent. Outbound calls boost the relationship of the customer with your business by giving a better quality of customer experience. 

Entertaining new customers through outbound customer support creates better opportunities to give additional services and products. 

50+

Happy Customers

200+

Experts

5+

Services

Back Office Support

  • Perform market research
  • Gathering data and research and processing it
  • Carrying our basic duties of an admin which involves sending emails, looking after orders and customer services
  • 24*7 assistance
  • Working in sync with the sales team and assisting them further
  • Helping out with inventory control

50+

Happy Customers

200+

Experts

5+

Services

Technical Support Services

Technical Support Services includes the observing process and maintaining the computer software and hardware systems.

Through our problem-solving skills, we’ll further assist computer software integration by troubleshooting the issues which occur frequently. 

We deal with overall technical support to ensure the smooth functioning of your system. We have IT professionals who are knowledgeable experts to help you out throughout the process.

50+

Happy Customers

200+

Experts

5+

Services

Non-Technical Support Services

We will be managing emails, chats, customer enquiries, and fulfilling other demands of the customers. We have an efficient networking and system to efficiently look after large chats and emails. Customer service will also be improved.

Furthermore, a robust non-technical support service framework is incredibly simple to set up and function. It is cost-effective and not very tiresome as other business frameworks. Communication channels become simpler as we tend to make it convenient for organizations to control it.   

Through our extensive range of services, we tend to provide a cost-effective and sound understanding of technicalities involved to run a business.

50+

Happy Customers

200+

Experts

5+

Services

Make Your Business Better.

If you’ve never outsourced before, you probably have a lot of questions. Contact us and we will be sure to tell you everything you need to know. After 5+ years of growing teams in India, United States and Australia, we’ve just about seen it all.